We're here to help you!
Have a question or need assistance? Reach out to our support team:
We typically respond within 24-48 hours.
Open the Caloree app, tap the camera button on the home screen, take a photo of your meal, and our AI will automatically analyze and calculate the calories and macronutrients.
New users receive 5 free AI scans to try the app. After that, you can subscribe to get 30 AI scans per day, or continue using manual entry and barcode scanning for free.
Tap the "Go Premium" button in the app, choose your plan (Weekly or Yearly), and complete the purchase through Apple's in-app purchase system.
Open your iPhone Settings → tap your name → Subscriptions → find Caloree → tap "Cancel Subscription". Your subscription will remain active until the end of the current billing period.
If you've already purchased a subscription, tap "Restore Purchases" on the subscription screen in the app, and your premium access will be restored.
Yes! We take your privacy seriously. Your food photos and personal data are encrypted and securely stored. We never share your information with third parties without your consent.
Absolutely! Caloree includes daily progress tracking, showing your calorie intake, macronutrients (protein, carbs, fats), and weight trends over time.
AI estimates may have minor inaccuracies due to portion size variations, visual angles, or similar-looking foods. You can always tap any food item to manually adjust the portion size or nutritional values to match your actual meal.